Privacy Policy

Last updated: March 31, 2024

This website is operated by DATAOCEAN AI (“we” “us” “our” or the “Company”). We understand the importance of your personal information and privacy (collectively, your “PI”) to you. This Privacy Policy (the “Policy”) describes how this website collect and process your PI, as well as how you may exercise your rights in regard thereof. In particular, as for project data and PI collected and processed during specific services, businesses, or in specific products that we provide you with, the PI protection rules of such corresponding services, businesses and products shall apply. By using our website, you are consenting to the practices described in this Policy.

How do we collect and use your PI

PI refers to all kinds of information that, recorded electronically or by other means, are related to identified or identifiable natural persons, except for information that has been anonymized. When visiting this website, you are not required to provide us with your PI, but in some cases, if you choose not to do so, we may not be able to provide you with the appropriate services. This section describes the PI that we collect, and the purposes for which we use it.

1.1 PI you provide to us

Categories of PIPurposes of Use
Your name, contacts, name of your company/
organization (if any). 
To get in touch with you, to respond to your requests, and to send relevant product information according to your subscription.
Records of your communications and interactions with us.To get in touch with you, and to respond to your requests.

1.2 PI we receive automatically from your use of our website and services

Categories of PIPurposes of Use
Browser information, language settings, IP addresses and other device identifiers, service logs. To improve our content, products, and services; to provide you with more tailored displays and research results; to meet the basic needs of website operation, such as web file caching and log storage.
Records of your activities on the website, such as the types of content that you view or engage with, the features you use and the actions you take.

How do we use cookies

A cookie is a small piece of data (text file) that a website can use to save your settings when you visit it. When you use our websites and services, we may use cookies to recognize your browser or device, learn more about your interests in order to provide you with a more convenient experience and for other legitimate purposes, including:

  • Saving the language, font size or other browsing preferences of your devices. This means you don’t have to reconfigure your preferences every time you visit.
  • Keeping track of your specified preferences, such as types and contents of the products/services you frequently search for.
  • Keeping track of items stored in your cart.
  • Conducting research and diagnostics to improve our content, products, and services.
  • Delivering content, including ads, relevant to your preferences.
  • Reporting. This allows us to measure and analyze the performance of our services.

You may choose whether you agree to the use of cookies or set your cookie preferences in the browser you use (for example, in the Chrome browser, “Settings” – “Privacy and security” – “Third-party cookies”). You may set this by referring to the protocols, policies and/or rules of the relevant browser, as the methods of different browsers may vary. You may also block or otherwise reject our cookies by clicking the pop-up window of cookies settings.

How do we share or disclose your PI

Your PI will not be shared or disclosed to third parties without your prior consent, except under the following circumstances:

1. Share with our affiliates, vendors and service providers (“Business Partner”). In the case that some services are provided by our Business Partner, we may share your PI on a necessary basis with such Business Partner within the scope of that particular service. We will ask our Business Partner to only use your PI for the purpose of providing services to you on our behalf.

2. Provide or disclose your PI to third parties or administrative/judicial authorities in accordance with applicable laws or the requirements of such administrative or judicial authorities.

How do we retain and protect your PI

We’ll retain your PI for only as long as we need in order to provide our service to you, or for other legitimate business purposes, or complying with our legal obligations. 

We use industry-standard security measures to protect your PI from unauthorized access, public disclosure, use, modification, damage or loss. We will protect your PI by taking reasonable and practicable measures such as encrypted transmission and access control. We protect your PI by establishing a comprehensive data security management system, setting up Data Protection Officer (DPO, contact:, enacting a series of data security management policies, implementing internal audit and legal compliance measures, and carrying out employee training and assessment on data security and confidentiality.

You understand that the Internet is not 100% secure and although we will do our best to ensure the security of your PI, we cannot fully guarantee. 

Despite the aforementioned security measures, you are suggested to take good care of your PI to avoid disclosure. If any illegal or abnormal use of your PI is detected, please notify us in time, so that we could take appropriate measures.

Your privacy rights

In accordance with applicable laws and the common practices, you may have the following privacy rights of you in relation to your PI:

  • The right to know information about our processing of your PI, including the specific pieces of PI that we have collected from you, and the right to access to those PI aforesaid;
  • The right to request copies of your PI that we collect from you; 
  • The right to request deletion of your PI;
  • The right to correct your PI; 
  • The right to object to how we process your PI;
  • The right to withdraw your consent in regard to our collection, storage and processing of your PI; and
  • The right to be free from discrimination relating to the exercise of any of your privacy rights.

However, the withdrawal of consent will not affect the legality and effectiveness of our processing of your PI based on your consent before withdrawal, nor will it affect our processing of your PI based on other appropriate justifications. You may exercise your rights by contacting us through the contact details set out in this Policy. For security purposes, we may process your request after verifying your identity. We will not be able to honor your request if we are unable to respond in accordance with applicable laws or if we reasonably believe that such request is deceptive, impractical, or harmful to the legitimate rights and interests of others. Depending on where you live, you may have the right to appeal a decision we make relating to requests to exercise your rights under applicable local law.

How do we process PI of minors and children

This website is not directed to children under the age of 13, and we do not knowingly collect PI from children under the age of 13 without the consent of the child’s parent or guardian (hereinafter collectively referred to as “Guardian”). You shall obtain the prior consent of your Guardian to use this website if you are under the age of 13 or if you are a minor (according to the laws of your country or region) (collectively, “Child/Children”). 

Third-party services providers

Your use of this website may involve accessing to services, contents or links of third parties. The actions of such third parties are not under our control and are not subject to this Policy. We will endeavor to require such third parties to protect your PI, and we encourage you to contact them for more information about their privacy policies. If you find any such third-party website or application risky, we recommend that you cease to use them to protect your rights.

The update of this Policy

For the purpose of improving our services, and in accordance with our business needs and the change of laws, we may update this Policy from time to time. The updated Policy will be published on this website. We will inform you by making an announcement on this website. If you disagree with the updated Policy, you should immediately cease to use this website. By continuing to use this website, you acknowledge that you have fully read, understand and accept the updated Privacy Policy.

How to contact us

If you have any questions, comments or suggestions about this Policy, or would like to exercise your privacy rights in accordance with this Policy, you may submit your request to